Susan J. Hyatt

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Susan J Hyatt is the Chair & CEO of Silver Sherpa Inc. A leader and author in the ‘smart aging’ movement, she is a member of the Canadian College of Health Leaders and the International Federation on Ageing. She holds a post-graduate certification in Negotiations from Harvard Law School/MIT and an MBA from Griffith University in Australia. She also holds a Bachelor of Science degree in Physical Therapy specializing in critical care/trauma from the University of Toronto.

Mental Health is Health: 988 Suicide Crisis Hotline Goes Live

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998 Suicide Crisis Hotline Goes Live in Canada

This past week, Canada took another step forward to address fundamental changes in access to services for mental health. The 988 Suicide Crisis Hotline went live to provide immediate contact and support services for those in a mental health crisis. Calling or texting 988 gives anyone free twenty-four access to emergency suicide prevention services across all provinces and territories. The 988 Suicide Crisis Hotline Is a Start, But Transformational Change….

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Elder Care, Elder Management, Geriatric Care Management, Grief, Healthcare, In the News, Uncategorized

Aging in Place 3: Innovative Approaches to Complex Cases

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A man photographs seagulls.

This article is the third in a series exploring the challenges people may face when they choose ‘aging in place’ at home. While health care and personal needs may be complex, the family members or attorneys may also have to manage the entire household. With the added complexities and potential disputes arising around other issues such as access or finances, the family and attorneys may seek a skilled third party….

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Caregiving, Elder Care, Elder Law, Elder Management, Geriatric Care Management, Smart Ageing

Aging in Place 2: Access to Online Health Information

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Two people look at health information on a smart phone.

Many older people are choosing the option of ‘aging in place’ at home, and as they age, some will have complex health care and personal care needs. To effectively plan for care and manage the care journey, the person responsible for managing their care will need easy access to secure online health information that is available anywhere, anytime, on any device. The previous blog in this series, entitled Aging in….

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Caregiving, Elder Care, Elder Management, Geriatric Care Management, Healthcare, Smart Ageing

Aging in Place: Who Coordinates the Coordinators in Complex Care Situations?

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A hand holds a red puzzle piece over grey pieces on a table.

As our population ages, more people are faced with caring for an elderly family member who wishes to remain at home despite their complex health and personal care needs. A few years ago, I wrote an article about the proliferation of healthcare coordinators, navigators, and community care coordinators trying to help patients and their caregivers cope with transitioning to care in the home. The proliferation continues. More people want to….

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Caregiving, Elder Care, Elder Management, Geriatric Care Management, Healthcare

Give Thanks and Press the Pause Button …

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Autumn is here, and as we prepare for the Canadian Thanksgiving weekend, it is a good time to reflect on how we are coping as busy professionals. In the last few years, the COVID pandemic has changed many things at work and at home. Estate planning professionals are busy with the ever-increasing aging population, and the demand is growing. The same impact is felt by professionals in health and community….

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Elder Management, Smart Ageing

Navigating Elder Management Part 2: Dispute Prevention

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Old family photos are pegged to a string with a white sheet background.

This article is a companion to my previous blog post, Navigating Elder Management: Common Sibling and Stepsibling Disputes. Exploring the source of common disputes in elder management is important. Even more important is to look at strategies that may prevent them in the first place. A decade ago, the popular press seldom covered news on comprehensive estate planning or the challenges of caring for elderly family members. Wealth managers and….

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Elder Management, Estate Planning, Family Conflict
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