Susan J. Hyatt

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Susan J Hyatt is the Chair & CEO of Silver Sherpa Inc. A leader and author in the ‘smart aging’ movement, she is a member of the Canadian College of Health Leaders and the International Federation on Ageing. She holds a post-graduate certification in Negotiations from Harvard Law School/MIT and an MBA from Griffith University in Australia. She also holds a Bachelor of Science degree in Physical Therapy specializing in critical care/trauma from the University of Toronto.

How Advisors Can Support Clients Through Current or Future Caregiving

A middle aged woman talks on the phone to her advisor. She is perturbed.

Year-end planning season brings portfolio reviews, tax strategies, and client meetings focused on financial performance. It also brings something less visible: clients quietly managing the stress of aging parents or ill family members alongside their professional and personal responsibilities. No one expects advisors to become a family therapist or care coordinator. You are, however, positioned to recognize when caregiving stress is affecting decision-making and to offer a clear, professional referral….

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Elder Management, Smart Ageing

Holiday Conversations That Matter: Using the Season to Talk About Smart Ageing

A family at the dining room table during the holiday season. An older man at the end of the table is standing and offering a toast.

The festive season brings families together in ways few other times of year manage. This creates a valuable opportunity for meaningful conversations about the future. When approached with care and respect, these discussions can provide relief, clarity, and peace of mind for everyone involved. Many adult children hesitate to raise questions about ageing or care needs, concerned about causing offense or worry. This reluctance is understandable. However, waiting for a….

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Elder Management, Smart Ageing

The AARP BankSafe Dementia Hub: A Timely Resource for Financial Advisors

Fraud prevention isn’t just a seasonal topic anymore. From AI-assisted scams to grandparent cons, the volume and sophistication of fraud targeting older adults is growing. Even the most financially savvy clients are vulnerable. Now, imagine how these risks escalate when someone is experiencing cognitive decline. We’re seeing more conversations in the media and on social platforms, which serve as reminders to stay alert, talk to loved ones, and keep up….

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Elder Management

Beware the Long Con Scams Directed at Older People

an iceberg in black water

Recently in the news, you may have read about an older couple in Brantford, Ontario, who were scammed out of more than $ 1 million over 5 months. And another incident in Victoria, where a man was scammed out of his life savings of almost $ 1.7 million over 6 months. How does this happen, and what can advisors and families do to address the fraud epidemic? Fraud losses in….

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Elder Management, Smart Ageing

Why Can’t I Get My Parent into a Long-Term Care Home Right Away?

When planning ahead, most older people will say they want to stay in their own home until the end of life. While this may be their goal, the reality is that care needs can escalate rapidly and become more complex, requiring specialized caregivers. Depending on the resources available to pay for caregivers, the breakpoint for decision-making is often twofold: the ability to manage multiple service providers in the home and….

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Elder Management, Smart Ageing

Giving Thanks: How to Start the Longevity Planning Conversations

This year, our summer weather has extended well beyond its normal time. The roses in the garden are blooming for a third time and with October here, pumpkin spice flavoring is everywhere. It’s time to celebrate the harvest and get ready for Thanksgiving. As you gather with family and friends, it’s a perfect time to start the longevity planning conversation with older family members, and then actively listen to what….

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Elder Management, Smart Ageing
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